PC Web Server by PC Web Systems

Privacy Policy

Last updated: July 14, 2026

PC Web Server is provided by PC Web Systems LLC. This Privacy Policy explains what information we collect through the PC Web Server website, account system, checkout, licensing services, support channels, software, downloads, updates, and related services.

Information we collect

Depending on how you use the website and services, we may collect:

  • Account information: name, email address, password hash, account status, login and session information, verification status, password reset information, and security timestamps.
  • Purchase information: selected products, order and payment status, amount, currency, discounts, purchase date, payment processor identifiers, and transaction verification details.
  • License and registration information: license or serial assignment, product and edition, license status, device registration status, hashed device identifiers, app version, registration checks, and download eligibility.
  • Download and update information: requested package, version, platform, channel, protected download tokens, token expiration and use, package status, and approval or denial records.
  • Contact and support information: name, email address, company name if provided, subject, message, ticket number, support replies, and files or details you voluntarily submit.
  • Cookies and sessions: essential cookies used for login, security, checkout, cookie preferences, and site operation.
  • Technical and security logs: IP address or hashed IP address, browser information, referrer, request timestamps, failed login attempts, rate-limit events, license checks, Cloudflare request metadata, diagnostic information, and server errors.

Payment information

Payments may be processed by Square or another authorized payment processor. We do not store full credit card numbers, bank account numbers, CVV codes, or full payment credentials on our servers. The processor may provide transaction status and identifiers needed to verify purchases and issue licenses.

How we use information

  • Create and manage accounts.
  • Process purchases and verify payments.
  • Issue, validate, and manage licenses and device registrations.
  • Provide protected downloads, updates, and support.
  • Prevent fraud, abuse, unauthorized access, and license misuse.
  • Maintain security, troubleshoot errors, and improve reliability.
  • Comply with applicable legal, accounting, and operational obligations.

Software and hosted website data

PC Web Server software runs on your Windows PC. Website files, databases, server logs, backups, email data, and other content you create or host generally remain on systems you control. We do not collect or view that content unless you choose to send it to us for support or a service specifically requires transmission.

Cookies

We use essential cookies and similar browser storage for account sessions, security tokens, checkout state, preferences, and core site functionality.

Sharing of information

We do not sell your personal information. We may share limited information with service providers that help us process payments, deliver email, host or secure services, provide downloads, and support customers. We may also disclose information when required by law or necessary to protect rights, prevent fraud, enforce terms, or secure our systems.

Security

We use measures such as password hashing, HTTPS, CSRF protection, access controls, protected download tokens, license verification, passkey support where available, and security logging. No system can be guaranteed perfectly secure.

Data retention

We retain information as reasonably needed for accounts, purchases, licensing, support, security, legal, accounting, and operational purposes.

Your choices

You may request access to, correction of, or deletion of personal information associated with your account, subject to security, fraud-prevention, licensing, legal, and accounting requirements.

Children

PC Web Server and this website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

International users

PC Web Systems LLC operates from the United States. Information may be processed in the United States or other locations where our service providers operate.

Changes to this policy

We may update this Privacy Policy. The current version will be posted here with a revised date.

Contact us

PC Web Systems, LLC ™
P.O. Box 4332
Arlington, VA 22204 USA

Customer Service
U.S. +1 (703) 946-9354
Mon-Sat 9AM-7PM EST (New York)
[email protected]